Legal & Regulatory Compliance
Legal Web Policies
2. Terms and Conditions
These terms and conditions outline the rules and regulations for the use of Tri-State Fasteners, Inc.'s Website, located at http://www.tristatefast.com. By accessing this website we assume you accept these terms and conditions. Do not continue to use TriStateFast.com if you do not agree to take all of the terms and conditions stated on this page.
- All orders are subject to final approval by the sales staff at Tri-State Fasteners.
- Tri-State Fasteners, Inc. reserves the right to refuse or cancel any order.
- Shipping charges will be calculated during checkout, and are subject to verification by the sales staff.
- We reserve the right to modify the shipping charges, prior to order shipping, with the permission of the customer.
- Updated terms and conditions can be found by revisiting this page at http://www.tristatefast.com/Home/Page/policy
- Any and all disputes arising will be handled and governed by the courts of Bristol County, Massachusetts
- Tri-State Fasteners Inc, shall not be held accountable for any technical misinformation, verbally or electronically communicated.
- For a Business Credit Application for open terms, Click Here.
3. Refund Policy
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 10 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Discounted item sales are final and cannot be returned or exchanged
- Returned items must be in their original packaging
- Returned items must have no visible damage or signs of wear
- Returned items may be subject to a restocking fee
- If a returned item is found to be damaged or lost, we will contact you directly with a resolution
- Please allow 5-7 business days for returns to be processed
- Tri-State Fasteners Inc, is only responsible for return shipping charges when the return is due to our own error
Please use the Contact Us form to initiate any return. Please include your order number in the comments.
4. Copyright Notice
All data, images, technical information, and other data published on this site are soley the property of Tri-State Fasteners, Inc. and cannot be used without consent. © 2019 Tri-State Fasteners, Inc. All Rights Reserved